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Frequently Asked Questions.
These are some of the
most common questions about the implementation of your
business level SX3 Credit Repair database application.
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Is SX3 software
compatible with Windows 7? |
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Yes, SX3 Software is compatible with Windows 7
for both, 32 and 64 bits. |
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I have a sever and multiple stations, how many licenses
do I need to purchase? |
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ONLY ONE! SX3 is network ready and we offer an
array of licenses for multiple users to cover
all your needs.
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SX3 Credit Repair 2 Users + Administrator (Total 3 users). |
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SX3 Credit Repair 5 Users + Administrator. |
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SX3 Credit Repair 10 Users + Administrator. |
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SX3 Credit Repair 20 Users + Administrator. |
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SX3 Credit Repair 30 Users + Administrator. |
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SX3 Credit Repair 50 Users + Administrator. |
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SX3 Credit Repair 100 Users + Administrator. |
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All the levels offer the same features and
functionality, the only difference is the
total number of users allowed. You can
always upgrade your license to the next level.
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How
fast can I have my license installed? |
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You will receive your download and installation
email within minutes of your purchase. Usually
we can install
your license the same day in which your payment is received.
Our users
also count with a complete support website. This website
contains a menu of
video-tutorials and text help sections that will teach you how to setup the program, customize your
documentation, create users, case processing, negotiation and
more. |
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Can my Clients check the status
of their cases online? |
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YES! With your purchase, you also
receive you own
subdomain website that which you will use to grant access to your
Clients. You can customize this website with
your own Logos, colors, slogan and more to match
your Corporate Identity. Each of your Clients gets assigned a user name
and password (that you can change) that allows
them to log in. |
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Can the users access the program from my remote
offices, can the program be hosted on a remote
server? |
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YES! It is very easy, you have several options
to allow access to remote users keeping your
data secure.
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Remote server hosting: SX3 can be
hosted on a remote server (e.g.
godaddy.com, gatorhost.com, etc.). This will
allow the users to access the program
via the internet from offices located in
different cities. |
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Local server with remote access:
on your own local server you can also
setup a software like Windows Terminal
Services (widely used on network
environments) and allow remote users
access into the SX3 via the internet.
The remote access software is not
included with your license of SX3
Software. |
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What are the main advantages that make SX3 the
best option? |
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User interface & ease of use:
after more than 20 years designing
software applications, our software
Engineers know what it takes to design
software tools that are intuitive and
easy to use.
If you are an IT professional or a
business manager you know how difficult
can be to implement a new software
platform that does not offer an easy way
to control your day-to-day operations,
this can be the difference between chaos
or success. |
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Flexibility: being a server based
application, SX3 offers the most
flexible credit repair platform available today,
with a professional graphic interface
that allows users to do many of the
daily tasks in multiple ways.
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Feature rich: we offer by far the
most feature rich credit repair software tool available in the market
today; from our multi-users database with
English and Spanish user's interface to
our unique Dispute Wizard and Dispute
Assistant, our software is unique and
powerful.
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Access Security: we not only offer many
levels of security "per user" where you
can specify access to information,
modules and functions of the program but
we also offer a physical software key
that can be purchased.
With the SX3 USB dongle key you
can decide whether the program can be
accessed or not; if you unplug the key
the software won't open.
In the event
that your data gets stolen our
proprietary technology will protect you
and your Customers, the program won't be
accessible unless the physical dongle
key is connected to the computer where
the database is installed (digital
authentication is also available for
remote hosted servers).
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Data
Security: web applications are
not only SLOW but they also crash very
often. It is not weird to heard how
Companies who used web based
applications decide to move to a more
robust server based solution that they
can use even when they don't have
internet. |
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Scalability: SX3 was designed by
professionals with years of experience
and tested with a demo database of more
than 10 million cases. Our relational
database was designed in such a way that
it can be expanded to accommodate the
most rigorous environments with high
loads of concurrent transactions.
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Can I predefine my own process pipeline and
milestones? |
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YES! With SX3 you can specify your own statuses
per case, for example:
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Lead 1: Just received - Review.
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Lead 2: Collecting Rep Agreement.
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Lead 3: Signed! Assign to Dispute Expert.
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...
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Case 1: Just received.
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Case 2: In Dispute.
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Case 3: Transfer to Archive.
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...
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Archive 1: Clean! Use as Referral.
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Archive 2: Clean! Do no use as Referral.
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Archive 3: Cancelled.
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This list is open and you can add, edit or
delete statuses as desired. You can also
specify Tasks per Status. |
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Can
I
use SX3 without a scanner? |
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Yes! You can easily import PDF files into the
program and associate them to each required
ID Document per case.
Important: if you use a scanner you can
also scan documents into the program as PDFs or
GIF files. |
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Can I use
SX3
with a scanner
connected to my network? |
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Yes! Network scanners can be easily configured
to save the scanned documents as PDFs files, and
you can easily import these files into the
program and associate them to each required
document per case. You can specify different
target folders, as detailed as one individual
folder per user to identify the document owner
on large network environments. |
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Can I see the
software
before I purchase it? |
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Yes, we offer online LIVE demo sessions during
which we demonstrate the
actual application. We DO NOT do webinars for
multiple companies, we treat each customer
individually according to your own needs.
Contact us today to schedule your demo. |
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