SX3 Software | Loan Modification Software

SX3 Loan Modification and Short Sale: updates

SX3's software products are updated every month with new features, functions, reports and even modules. Official software releases are done once per month. Customers enrolled in the automatic update program receive an email with automatic update once every other week.

V9.0

Coming out soon!

This version will be released in the next days, check back soon!

V8.0

Updated Forms

We have updated the forms RMA, DoddFrank and 710 to the latest versions.

V8.0

New Reports

Leads: General - Leads grouped by Status and Sales Person
Cases: General - Per Processor grouped by Status with last date of update
Cases: General - Per Status grouped by Type of Case with last date of update
Cases: General - Per Type of Case grouped by Status with last date of update
Cases: General - Billable time - All active cases
Cases: General - Cases per Processor with Mediation & Submission dates
Cases: General - Leads & Cases (Advertising + Ref. Agent) Created between dates
Cases: General - Last note (negotiation) entered per processor (in the last n days)

Cases: General - Cases with open balance per branch

Cases: General - Mailing List - All Active Cases

Cases: General - Cases / per Processor (Own cases only)

Cases: Detailed - Billable time - All active cases

Cases: Detailed - Past due payments (collections) per branch

Cases: Detailed - Cases Grouped by Negotiator + Status with negotiation notes
Archived: General - Mailing List - All Archived Cases
Archived: General - All archived cases

Improvements:

Cases: General - Collections forecast between dates (Cases & Leads) now includes the sales rep. name

Cases: General - Collections between dates now includes the sales rep. name

Leads: General - Collections forecast between dates now includes negotiation notes

Leads: General - Leads / per Status now includes negotiation notes

V8.0

New Macro:

@HSSTART@ Hardship Start Date

V8.0

REO Module:

REO Form and Module has a new Occupancy status: Vacant.

V8.0

Types of Cases:

This module had a fix number of choices (entries). This has been changed to a catalog that the administrator of the system can change and add options like:

Foreclosure defense
Short Sale
Loan MOdification
More...

V8.0

Send Docs via email - Security Update

Now you can specify "per type document" if a document can be sent via email or not, this has been developed to protect your clients identity and prevent unauthorized users from sending documents our of the software to people not involved in the process.

V8.0

New Catalogs Module

All the system catalogs are now grouped into a brand new module that displays these catalogs grouped by type, making it wasier for the user to enter new infromation.

V8.0

Case Status Tracking.

With this new set of features, every time you change the status of a lead or case, the system will automatically record the user who changed the status as well as the time and date of the change. These new feature allows you to track how long it took a case to move from one status to the next. Other benefits of this new module include:

Report (in different ways) the average time (in days) that your cases spend on each status. This allows you to identify bottlenecks and issues in your workflow.
Provide proof of the time spent on each case during an auditory process.

V8.0

Interview now accessible from the active cases module.

Now you can easily access the interview module from the active cases module. This feature was only available from the Leads Module. This adds flexibility to the active cases module and saves time to the users.

V8.0

HAMP and property occupancy.

There are no longer any occupancy requirements for HAFA eligibility. The system considers new variable during the pre-qualification process.

V8.0

Minimum 31% interest rate after modification

Now homeowners whose payments are below 31% of their income but who can’t afford the monthly mortgage because of other debt, medical bills or a second lien, will now be eligible for the program can still pre-qualify for the HAMP Program. The system now considers this new variable during the pre-qualification process.

V8.0

HAFA available for Rental and 2nd home properties.

Rental Property owners may now qualify for HAMP. Previously only owner-occupied homes were eligible for modifications. This new HAMP parameter has been added to the HAMP Pre-Qualification module.

V8.0

Forbearance for unemployed.

Employment status has been updated, the new options include:

Employed
Self Employed
Retired
Unemployed

Unemployed homeowners pre-qualify for forbearance plans, which are now considered during the pre-qualification process.

V8.0

IDI Imminent Default Indicator.

The imminent default indicator is activated when a homeowner hasn't sent payments for 2 months. This new variable is now part of the pre-qualification process.

V8.0

New Report: All Active Cases - Contact info only.

This report allows the administrator to list all active cases register in the system. this report only list contact information. The report is formatted to be exported to MS Excel.

V8.0

New macros:

PROC_TEL1NUM

The macro shows the telephone number of the processor associated to each file. Available from all the modules, the macro can be included in all your document templates.

SALEREP_TEL1NUM

The macro shows the telephone number of the sales person associated to each file. Available from all the modules, the macro can be included in all your document templates.

SHERIFFD

The macro populates the Sheriff Date (required in some states). Available from all the modules, the macro can be included in all your document templates.

V8.0

List of registered forms

This report lists all the forms available in the system.

V8.0

New Report: Leads & Cases (Case fee & Property Selling Info)

This report list the total fee per case and the property selling info for all leads and active cases. Available only to administrators.

V8.0

AHMSI HAMP Application update.

The HAMP Application form for AHMSI has been updated to the latest version. This form is required when applying for Loan Modifications with loans issued by AHMSI.

V8.0

Wells Fargo Bank - HAMP Application Form.

This form has been updated to the latest version. This form is required when applying for Loan Modifications with loans issued by Wells Fargo.

V8.0

Bank of America - Authorization Letter.

This new form has been added to the system under the Forms per Lender. the form auto populates all the fields from each case. This form has been updated to the latest version. This form is required when applying for Loan Modifications with loans issued by BoA.

V8.0

Required Form 710 & 710A.

This form, required by most of the lenders is now part of the standard forms included in the system. The 710 is provided in two versions, one without the financial information and another one with detailed financial information. Both the 710 and 710A are provided with all fields (macros) required to auto populate the homeowner's information.

V8.0

Avery Label 5960.

Now you can easily print label with your customers' names and addresses using standard Avery Labels # 5960. Includes 30 labels per sheet.

V8.0

New Report: All archived cases.

This report allows the administrator to list all the cases that have been transferred to the Archive (closed/cancelled cases). The report is formatted to be exported to MS Excel.

V8.0

Personal budget worksheet.

This new form presents a complete personal budget worksheet as required by the lenders. It includes the complete financial statement from the Financial section of the software.

V7.0

Schedule of Real Estate Owned.

This complete new module allows the processor to enter the details of each property owned by the homeowner. Some of the fields that you can specify in this module include:

Ownership Name.
Property Address (Street, City, State & ZIP).
Percent of ownership.
Acquisition date.
Total acquisition cost.
Type of property:
- Apartment
- Co-Op
- Condominium
- Duplex
- Houseboat
- Mobile Home
- Multi-family House
- Single Family
- Townhouse
Number of units.
Occupancy:
- Owner Occupied.
- Rental.
- Pending Sale.
- Sold.
Down Payment.
Rental Income.
Other Expenses.
Mortgage (1st to 3rd):
- Loan Amount.
- Monthly Payment.
- PITIA.
- Payment day.
Notes about the property.

This module offers the generation of the Schedule of Real Estate Owned in a professionally designed format that is accepted by most of the Lenders.

V6.0

Unlimited number of System Administrators.

Now you can assign access to the users module to an unlimited number of users in your software. They will become system administrators and will be able to create, modify and delete user accounts. The total number of regular users to which you can assign access to the users module is equal to the total number of users of your current license of the software.

V6.0

Modified report (Cases)

The following report was modified to include the Sales Rep. name.

General - Collections between dates

V6.0

Modified reports (Cases)

The following reports were modified to include the Case Key.

	General - Collections forecast between dates (Cases & Leads).
	General - Collections forecast between dates (Cases Only).
	General - Collections forecast between dates / per Sales Rep.

V6.0

New Report (Archive).

The following report has been added to the list of reports available under the Active Cases module.

Detailed - Past due payments (collections).

V6.0

Assign all online leads to one user (New Catch All Account).

This feature allows you to select a user account that will receive all the internet live leads coming from the Online Forms (Online Forms required).

V6.0

New Reports (Cases).

The following report has been added to the list of reports available under the Active Cases module.

	General - All Cases and Leads.
	Detailed - Cases with open balance (with payment schedule).
	Detailed - Negotiations - 3rd Mortgage - All / per Case.

V6.0

New Reports (Archive).

The following reports have been added to the list of reports available under the Archived Cases module.

General - Cases per State.

V6.0

New Reports (Leads).

The following reports have been added to the list of reports available under the Leads module.

General - Pipeline report (All Leads and Cases grouped by Status & Sales Rep.).

V6.0

New Reports (Cases).

The following reports have been added to the list of reports available under the Cases module.

	General - Cases by creation date / Grouped by Processor.
	General - Summary Pipeline Analysis Report.
	General - Summary of last 4 weeks of collections.
	General - Cases with open balance.

V6.0

New Report (Cases).

The following report has been added to the list of reports available under the Cases module. The report has a format that allows you to export it to excel and read it.

EXCEL - Leads + Active Cases.

V6.0

Update notes validation.

With this new feature, if a user trying to exit a case without entering any update notes, the system will stop and ask the user if he/she want to enter an update note before closing the case. This guarantees that your users will not forget to enter notes into the cases that they have been working on. You can always leave (close) a case without entering a note by clicking on "Close".

V6.0

Modified report (CASE023)

The column ZIP Code has been added to this report.

V6.0

Reports filtering.

This feature allows you to filter the list reports by any portion of their description and/or their report code. This facilitates finding reports by any keyword and generating them faster.

4-2011

V6.0

Updated ZIP Code database.

The file with zip codes has been updated to the latest version available.

V6.0

New Report (Cases).

The following report has been added to the list of reports available under the Cases module. The report has a format that allows you to export it to excel and read it.

EXCEL - All Active Cases / Per Creditor (1st Mortgage)

V6.0

New Reports (Archive).

These two new reports are available under the Archive Section of the software.

	General - Cases / Per Service Provided.
	General - Cases / Per Service Provided / Per Negotiator.

V6.0

Updated ZIP Code database.

The file with zip codes has been updated to the latest version available.

3-2011

V6.0

New RMA Form available.

This form has been updated with the latest RMA form from the Making Home Affordable Program office.

V6.0

New Reports (Cases).

	General - Billed Time / per Case.
	General - Tracked Time / per Case.
	General - Billed + Tracked Time / per Case.

V6.0

New User Type: Attorney Users.

This new feature allows you to assign "Attorney Access" to registered SX3 Users. Users who are assigned to this level of access will be able to browse all the cases assigned to one specific Attorney (which you can easily select from a drop down menu). This feature allows Attorneys to oversee cases from different branches and users groups.

V6.0

New User Field & Macro: License Number.

This field allows the administrator to enter each user's Real Estate License Number. This field is also available in the list of macros that you can include in documents.

V6.0

New Reports (Cases).

	General - Billed Time / per Case.
	General - Tracked Time / per Case.
	General - Billed + Tracked Time / per Case.

V6.0

Some of the features of the new Version SIX of the SX3 Loan Modification & Short Sale Software.

Improved HAMP Interview (and updated version of the RMA form).

Redesigned Documents window with easy to select Forms, Agreements & Forms.

Net Present Value (NPV):

New NPV generation module: this new screen compiles all the required fields to generate the NPV Test from the FDIC, faster and all in one place.

New States catalog: this new catalog lists all the States (US) and allows the user to enter information related to the NPV calculation that includes:

Home Price Appreciation Forecast.

REO Stigma Discount.

Cure Rate.

Re-Default Rate.

Re-Default Months.

These values are defaulted to the national averages and can be changed per State allowing a more accurate NPV result.

New Attorney Functionality:

New time tracking module: this is a complete new module that allows you to track the time spent on each case, bill time and generate reports. This module is connected to the case billing module.

New user access type: Attorney access allows the user to have access to all the cases assigned to an Attorney, notwithstanding the Sales Rep., Negotiator or Branch that the case is assigned to.

Under the system options module,

New online Lead Generation (additional SX3 Web-Forms required):

Add a lead capturing form on unlimited websites.

Receive live leads from websites and lead vendors.

Assign leads to your Sales Force based on the new Round-Robyn configuration.

Assign a catch-all user account to receive all the online leads.

Date fields:

The date fields per case include:

NOD

Foreclosure.

REO.

Sheriff Sale.

Mediation.

Submission.

Short Sale: the Short Sale tab was redesigned for a better access to data.

V5.3

New Short Sale date field.

The date field "Short Sale offer valid until" was added to:

	Main cases browse window.
	Short sale tab under the Cases detail window.

V5.3

Web Component.

Now Clients can see the Mortgage (1st, 2nd, 3rd) that the case notes refer to on the online case pages. This notes are automatically updated when you save a Case in the SX3 Loan Mod & Short Sale software.

V5.3

New Reports (Cases).

The following reports have been added to the Active Cases module:

	General - Cases grouped by Status / per Negotiator.
	General - Cases per State.

V5.3

New Reports (Cases).

The following reports have been added to the Active Cases module:

	General - Cases not contacted in the last nn days / per Negotiator.
	General - Cases submitted between dates / per Negotiator.
	General - Cases created between dates / per Negotiator.

V5.3

Updated Zip Code list available (3,426 changes):

There are 3,426 new/updated ZIP Codes in the ZIP Codes Database; these changes are available for immediate download. Make sure you update your ZIP Codes database for an accurate ZIP lookup. This allows users to retrieve the City, County and State by just entering the Zip Code.

V5.3

Updated Zip Code list available (3,426 changes):

V5.3

New Leads Auto Distribution Feature (Round-Robin)!

Requested by marketing managers and finally here! Now you can configure, per user, the number of leads that will be automatically assigned to each Sales Rep.

With this new feature you can specify the number of Leads to be Auto Assigned (as shown below); then, when transferring multiple pre-leads to leads or when receiving live leads from the internet (Web Form Module required and sold separately) the system will automatically assign the leads based on the round-robin configuration.

This is how this works:

Assuming that you have 3 registered Sale Rep. Users.

User	Auto Assign Leads
John	1 at a time.
Mike	2 at a time.
Maria	1 at a time

If you are transferring 10 pre-leads to the leads section or receiving 10 live leads from the internet (Web Form Module required and sold separately), the system will assign the first lead to John, the second and third lead to Mike, the fourth lead to Maria and will start over again (roll back) as follows:

User	Lead Assignment
John	Lead 1
Mike	Lead 2 & 3
Maria	Lead 4
John	Lead 5
Mike	Lead 6 & 7
Maria	Lead 8
John	Lead 9
Mike	Lead 10

This set of new features facilitates the assignment of leads specially when working with groups of records (batches) or receiving leads from the internet.

V5.3

Number of times a Lead has been contacted.

This new field keeps record of the number of times that each lead (prospect) has been contacted. This new field is displayed directly in the leads browse window which allows you to sort the leads by this column to easily identify leads who may require more attention.

How is this new field updated?

This new feature works automatically when you use the right click under the "Auto Follow Up Notes". The list of follow up notes now displays a column named "Contact". If the note says "Yes", when you select this auto note, the system will automatically register a new contact to the selected lead.

You can make changes to this setup easily from this window.

Registering the number of times that a lead has been contacted during the sales phase provides key information that helps taking managerial decisions and helps you evaluate how the members of your sales team are handling your leads.

V5.3

New Live Lead Generation Module (Sold separately)

A complete new live web-lead generation module has been released. This new tool includes a web form that can:

Collect information from online leads,
Submit (send) the information to multiple email addresses,
Record the collected information so the SX3 Loan Modification & Short Sale Software v5.3 can download it and add it into the Pre-Leads Section.

This new module (sold separately) allows you to configure unlimited websites to download leads from, allowing you to insert the provided web form in multiple websites (including your Referring Agents Sites).

V5.2

New Macros - Short Sale.

This set of new macros has been added so you can insert values related to short sales into your documents.

Field Name	Content
@BNAME@	Short Sale Buyer's Name.
@SSOFFERAMT@	Short Sale offer amount.
@SSOFFERDAT@	Short Sale offer date.

V5.2

New Reports (Archived Cases).

The following list of reports has been added to the Archived Cases in the system:

General - Notes (General) / per Case.
General - Notes (Sales) / per Case.

V5.2

Real Estate Agent macros now available to be sent in Emails and inserted into Document Templates.

Now you can include the following list of Real Estate Agent's macros in your documents and emails.

Field Name	Content
@RE_COMPANY@	Real Estate Broker Company's Name.
@RE_NAME@	Real Estate Agent's Name.
@RE_TEL1@	Real Estate Agent's Telephone 1.
@RE_TEL2@	Real Estate Agent's Telephone 2.
@RE_FAX1@	Real Estate Agent's Fax.
@RE_EMAIL@	Real Estate Agent's Email Address.
@RE_STREET@	Real Estate Agent's Street Address.
@RE_CITY@	Real Estate Agent's City.
@RE_STATE@	Real Estate Agent's State.
@RE_ZIP@	Real Estate Agent's ZIP.

V5.1

New Reports.

The following list of reports has been added to the system:

General - All Cases / Last Note's Date
General - All Cases / Last Note Entered
General - All Leads & Cases per User's Group
General - Cases per ZIP Code

V5.1

New Macros (First Mortgage).

This set of new macros related to the First Mortgage has been added to the system. You can use these macros in emails as well as in your document templates.

Field Name	Content
@PLOAN1AMOUNT@	First Mortgage: Proposed loan amount (current balance).
@PLOAN1PAYMENT@	First Mortgage: Proposed monthly payment.
@PLOAN1INTEREST@	First Mortgage: Proposed interest rate.
@PLOAN1TYPE@	First Mortgage: Proposed loan type.

V5.1

New Reports.

The following list of reports has been added to the system:

EXCEL - All Active Cases
General - Cases with Tasks Due between dates
General - Collections forecast between dates / per Sales Rep.
General - Past due payments as of today (Cases Only)
General - Collections forecast between dates (Cases Only)
General - List of Real Estate Agents

V5.1

New Delinquent Taxes details window.

Now you can detail the information about delinquent taxes and also indentify who is responsible for paying the taxes.

V5.1

New Hazard Insurance details window.

Now you can detail the information about the Hazard Insurance, including the name of the Company, telephone number, any delinquent amount and who is responsible for paying the insurance premium.

V5.1

New HAMP related macros.

This set of new macros is specially useful for the HAMP Request for Modification and Affidavit (RMA). This form now populates most of the required fields.

Macro name	Content
@CASTYPE1@
@CASRESPRIM1@
@CASRESOCC1@
@SSALE1@
@SSDATE1@
@SSAMT1@
@BK11@
@TAXCUR1@
@HAZPAID1@
@HAZCUR1@
@HAZNAME@
@HAZTEL1@
@BK1CHAP1@
@BK1DISC1@
@BK1DISCDAT@
@BK1NUM@

V5.1

Users can now revisit the Interview Screen multiple times.

With this update, users can now visit the Interview screen multiple times, making the pre-qualification process much easier. There is a new icon on the Leads preview module that allows the user to re-open the interview for Leads already saved in the system.

V5.1

Updated Report (CASES012): General - Collections forecast between dates (Cases & Leads).

This report was modified to include Leads and Cases. Previously, this report was only listing Cases.

V5.1

New Bookmarks (Macros).

Two new bookmarks are now available, they are "List of Assets - Borrower" and "List of Assets - Co-Borrower". These new bookmarks list detailed information about assets and liabilities for the borrower and co-borrower respectively and in a formatted table.

The main difference between regular macros (the ones that use the @ sign) and bookmarks is that bookmarks are tables that display formatted information.

Next you will find a list of the current macros available in the Loan Modification Software.

LIST_OF_INCOME	This bookmark populates the complete list of income, for both the Borrower and Co-Borrower.
LIST_OF_INCOME1	This bookmark populates the list of Borrower's income only.
LIST_OF_INCOME2	This bookmark populates the list of Co-Borrower's income only.
LIST_OF_EXPENSES	This bookmark populates the complete list of monthly expenses, for both the Borrower and Co-Borrower.
LIST_OF_EXPENSES1	This bookmark populates the list of Borrower's expenses only.
LIST_OF_EXPENSES2	This bookmark populates the list of Co-Borrower's expenses only.
LIST_OF_ASSETS	This bookmark populates the complete list of Assets and Liabilities.
LIST_OF_ASSETS1	This bookmark populates the Borrower’s list of Assets and Liabilities.
LIST_OF_ASSETS2	This bookmark populates the Co-Borrower’s list of Assets and Liabilities.
LIST_OF_REPAIRS	This bookmark populates the complete list of required Property Repairs.
PMT_SCHEDULE	This bookmark populates the list of scheduled payments (from your Client to your Company) related to your services.

V5.1

Lender Forms.

There are new versions (revisions) of the Lender Specific forms available in the system. Most of the forms were reformatted for better display/layout. Some of the forms now include the new bookmarks with formatted Income, Expenses and Assets & Liabilities.

V5.1

New set of macros: Property Buyer's Real Estate Agent.

The following list includes the macros added to the system. This macros can be inserted directly in your Microsoft Word documents and the system will replace them automatically with the corresponding information from each Case:

	@REB_COMPANY@	Buyer’s Real Estate Company Name
	@REB_STREET@	Buyer’s Real Estate Company Address: Street
	@REB_CITY@	Buyer’s Real Estate Company Address: City
	@REB_STATE@	Buyer’s Real Estate Company Address: State
	@REB_ZIP@	Buyer’s Real Estate Company Address: ZIP
	@REB_AGENT_NAME@	Buyer’s Real Estate Agent's name
	@REB_AGENT_TEL1@	Buyer’s Real Estate Agent's telephone 1
	@REB_AGENT_TEL2@	Buyer’s Real Estate Agent's telephone 2
	@REB_AGENT_FAX1@	Buyer’s Real Estate Agent's fax
	@REB_AGENT_EMAIL@	Buyer’s Real Estate Agent's email address.

V5.1

New Report: General - Cases with Tasks due between dates:

This report was added to the list of reports available from the Active Cases module. This new report allows the user to list tasks of all Cases that are due for completion. This report is ideal for follow up on multiple cases on a "per user" basis.

07-2010

V5.1

New Report: EXCEL - All Active Cases:

This report shows main data about Active Cases formatted to be exported to Microsoft Excel. The report does not include Leads.

V5.1

New Report: General - Cases per ZIP Code

This report lists main case information (cases only) for cases with property in the provided ZIP Code.

V5.1

New Report: General - All Leads & Cases per User's Group

This report lists main information of the Leads and Cases of the Users Group of the User logged into the system.

V5.1

New Report: General - All Cases / Last Note Entered

This report lists the last note entered on each Case for the logged user.

V5.1

New Report: General - All Cases / Last Note's Date

This report lists main information of each Case (of the user logged) with the date in which the last note (negotiation note) was entered in the system.

V5.1

New Report: General - Notes (Sales) / per Case

This report lists main information of each Case (of the user logged) with the date in which the last note (negotiation note) was entered in the system.

V5.1

New Report: General - Notes (General) / per Case

This report lists all the general notes (Sales Notes) entered into a case. Since this is a per-case report, it requests the Case Key as parameter (right click on the key to display a list of cases).

V5.0

The FDIC's Net Present Value (NPV) Test completely automated!

Available in version 5.0 only.

The FDIC Net Present Value (NPV) Test used by Lenders to "qualify" your Clients is now available in the SX3 Loan Modification & Short Sale Software v5.0.

Lenders use a very specific model to calculate the NPV which has been completely automated into the SX3 Loan Mod & Short Sale software. All you need to do is to enter the required values and the software will let you know whether your Client passes or fails the analysis.

The "NPV Analysis" combined with the new "SX3's HAMP Pre-Qualifier" provide the tools to negotiate your cases from a complete different perspective. Now you can know if your Clients are "Qualified" or not.

No more guessing, approximations or general assumptions. This impressive tool shows the "pass or fail" status, allows the user to see the details and print out the NPV Analysis, all with a simply mouse click.

V5.0

The Industries' most complete, accurate & professional HAMP Pre-Qualifier tool available!

Available in version 5.0 only.

SX3 Software is pleased to announce the industry’s most powerful and complete step-by-step loan modification client pre-qualifier available. With this powerful tool, you can determine within minutes if your client is pre-qualified for HAMP, HOPE, HAFA & HARP. No more guessing, using incorrect values or half of the Governments requirements, all the guidelines are loaded into this impressive ne tool.

Our new qualifier takes into account all the guidelines of the HAMP/HOPE/HAFA program and walks the user through, making sure the user gets the correct results. Everything in the same module, under the same set of screens, guiding the user step-by-step towards the HAMP process!

If you have not installed this new feature in your system, don’t believe just what you read!, call us today or send us an email and we will demonstrate “Live” just how powerful and easy to use this new tool is.

V5.0

Edit Case Letters directly in Microsoft Word:

Available in version 5.0 only.

Now users can edit case specific letters directly in Microsoft Word. The integration is completely transparent for the users and the generated Word Docs are linked to each individual case and kept into a separate folder. Letters created/edited in Microsoft Word can be printed and emailed directly from the system with a simple click. Users can still insert macros and bookmarks with the recently reformatted lists of Assets, Income, Expenses and more.

Microsoft Editing adds a high number of features to the SX3 Loan Modification program that includes:

Letter Formatting.
Spell check.
Use of Tables and Frames.
Insert logos and pictures in your Letters.
Insert Microsoft Excel sheets in your letters as well as other compatible file formats.

V5.0

Enter Financial Information during initial Interview:

Available in version 5.0 only.

The interview screen has been modified. There is a new tab with Financial Statement functionality that allows users to enter detailed financial information during the interview process. This is part of the new Client Qualification feature present in the Version 5.0 of the SX3 Loan Modification Software.

V5.0

Updated list of Website Tools.

Available in version 5.0 only.

The list of available websites accessible from the Tools icon located throughout the software has been updated. The following list shows the most recent sites added and available via update:

FDIC NPV
Fannie Mae
Freddie Mac
FHA Guidelines
HAFA Program
HAMP Program
HAFA/HAMP Servicer’s

This list of Websites will be automatically updated into your system with your next update.

V5.0

Pre-Leads lookup by reference number from the Interview module.

Available in version 5.0 only.

A new set of functions was added to the Leads section that allows the users to easily lookup Pre-Leads from the Interview module.

Now, whether you import a file with hundreds or thousands of records, you can easily pull the information of your existing Pre-Leads into the Interview Screen by simply entering the reference number.

Imported files may contain a unique reference number per record or you can opt to allow the system to automatically assign a unique reference number to every record, facilitating the indexing.

When your Leads call your office to request more information, simply ask for the reference number printed on the mailer or provided in the email and the system will recover the Leads information on the Interview Screen, fast and easy.

V5.0

Pre-Leads Module: search by reference number.

Available in version 5.0 only.

The search by reference number was added to the Pre-Leads module. Now you can enter the Imported Lead's reference number in the search field and the system will filter the records with reference number matching the entry.

V5.0

Import Leads directly into the Leads Section (Assigned to a Sales Rep.):

Available in version 5.0 only.

This update will save you time during the Leads importing process. Now, you do not need to import your Leads Batch Files into the Pre-Leads section and have to transfer them later to the Leads section. Now you can assign Leads to Sales Reps. (in batch) directly from the importing screen, selecting the Lead Status and specifying the follow up date.

V5.0

Email and Print Center now display Completion Date:

Available in version 5.0 only.

Whether you are sending emails or printing a set of documents from the system, now you can easily know if a Required Document has been marked as completed or not. This feature allows you to know if your Client has submitted the requested document and/or you have marked that document as completed without leaving the Email or Print Center modules and having to go back to the Requirements Tab.

V5.0

Print Center now keeps record of Print Jobs:

Available in version 5.0 only.

A new tab named "Previous Print Jobs" was added to the Print Center module. This new feature tracks every document or print job (multiple documents printed at once) printed from the system. The information consist of the Date and Time in which the print job was sent for printing, the list of the documents printed, the user name and the name of the station (Computer) that was used to generate the print job.

This feature improves the auditory capabilities of the system in terms of document tracking.

04-2010

Lender Forms are now available:

A new section of specific forms per lender was added to the system. Now you can specify Lender forms “per Lender” from the Lenders Catalog. This update also includes forms for the main 25 Lenders.

From the Print Center, now the user can click on the new tab "Lender Forms" and generate the forms of the Lender specified for the 1st, 2nd or 3rd mortgage. The new Lender Forms are available in Microsoft Word format.

04-2010

Printer selection from Print Center & Document (Templates) Printing:

Now you can select the default printer and configure the printing parameters like page size, orientation and source without having to go to "My Computer" or leaving the program.

03-2010

Financial Statement format now displays Net Income:

A new line was added to the Financial Statement format, now it displays the "Net Income".

03-2010

Change the color of the Follow Up Cases (system configuration):

From the system options, now you can easily change the color of the text to highlight cases that required attention (follow up). Now you can:

Change Font Color and Background color of foreclosure highlighted cases.
Change Font Color of cases that require attention (follow up).

03-2010

New Report: General - Collections between dates / Per Sales Rep. (Grouped by Case):

This report was added to the list of reports available from the Active Cases module.

03-2010

Case Duplication with Financial Statement Details:

From the main Cases browse window you can easily duplicate a case. This option duplicates the case and used to include only the main information about the case. Now, when you duplicate a case using this feature, the system also copies the Financial Statement and Assets & Liabilities detail information, saving you time and effort.

03-2010

Updated Zip Code list available (4,684 changes):

There are 4,684 new/updated ZIP Codes in the ZIP Codes Database; these changes are available for immediate download. Make sure you update your ZIP Codes database for an accurate ZIP lookup. This allows users to retrieve the City, County and State by just entering the Zip Code.

03-2010

Selection of DOC or PDF format for "Template Generation":

This new feature allows the system Administrator to select the format of the resulting files after the generation of a Document Template. Previously, all templates where generated as PDF files, now you can select Word DOC and templates will be generated as Microsoft Word. This option allows you to make changes to the resulting documents after they are generated.

03-2010

Create Referring Agents from Users:

In many circumstances, the system users are also Referring Agents. With the new "Agent from User" feature you can easily create an Agent Account from a System User record by selecting the user and clicking on the icon "Agent" from the User Administration module (you must log in as Administrator).

03-2010

Financial Statement now shows Net Income:

There are 1,201 new/updated ZIP Codes in the ZIP Codes Database; these changes are available for immediate download. Make sure you update your ZIP Codes database for an accurate ZIP lookup. This allows users to retrieve the City, County and State by just entering the Zip Code.

02-2010

Updated Zip Code list available (1,201 changes):

01-2010

New Financial Statement functionality:

The new financial statement module is more flexible and offers more customizable calculations.

Select the lines part of the Front and Back End DTIs.
Specify Borrower and "Spouse's" Income, Deductions and Expenses in separate lines.
Option to Print/Email/eFax the Financial Statement for:
- Borrower,
- Co-Borrower,
- Borrower & Co-Borrower (consolidated).
Enter comments (notes) for every line of the Financial Statement.
Export statements to PDF.
Select/Configure Printer from the Financial Statement window.

01-2010

New Assets and Liabilities functionality:

Within the new module you can now discriminate between Borrower and Co-Borrower's Assets and Liabilities.
Option to Print/Email/eFax the Assets and Liabilities report for:
- Borrower,
- Co-Borrower,
- Borrower & Co-Borrower (consolidated).
Export report to PDF.
Select/Configure Printer from the Assets and Liabilities window.

01-2010

Tools window: Fannie Mae & Freddie Mac Loan Lookup Websites

The "Tools" icon opens a new window where you can list websites of your interest. This new window is preloaded with the Fannie Mae and Freddie Mac Loan Lookup pages. Within this page you can add/edit/delete websites as required.

The new "Tools" icon is available from the Leads and Cases window; this section will be enhanced with a collection of new features to make Loan Modification and Short Sale processing easier!

01-2010

Automation of Hardship Letters / Hardship macro:

A complete new tab has been added to the Cases Detail window. This new sub-module allows the user to manage financial hardship related information in one place.

Users can type in the specific causes of hardship or select them from a list.
The list of predefined Causes of Hardship can be fully customized.
Users can insert macros in the detailed (text) of each Cause of Hardship, these macros are replaced with the corresponding information from the case.
You can add/edit/delete Causes of Hardship within the case's detail window (users don't need to exit the case and go to the Catalogs menu).

01-2010

Actions taken to resolve hardship / Actions macro:

This is part of the Hardship sub-module; this new feature allows the user to specify the actions taken by the Borrower as an attempt to mitigate their hardship.

Users can type in the specific Actions taken or select them from a list.
The list of predefined Actions can be fully customized.
Users can insert macros in the detailed (text) of each Action, these macros are replaced with the corresponding information from the case.
You can add/edit/delete Actions within the case's detail window (users don't need to exit the case and go to the Catalogs menu).

01-2010

Automation of Negotiation Notes:

Now with a simple right click the users can select from a list of predefined "negotiation notes" and insert them into the negotiation screen. This list can be fully customized and the users can also insert macros in the text of each note. This new feature enables a more detailed description of those notes that are repetitive.

01-2010

Escrow Companies Catalog:

For the Short Sale users, the new version of the software allows you to maintain a database of Escrow Companies which can be selected within the Short Sale tab of a Case.

01-2010

Built in web component*:

Now there is no need to launch the Web Component on the server or one of the stations, with the built in web component* as soon as a Lead/Case is updated the system will update your website accordingly (Internet and FTP access is required).

*This update applies only to those Company who purchased the web component.

01-2010

Leads and Cases window / Sort by column / Maximize:

A wider and smarter browse screen offers all the functionality that our users have requested. This new screen allows the users to sort the data by any column in ascending or descending order, filter data on the screen by multiple fields and open records with a simple click. This redesigned module is more flexible and offers access to Leads/Cases with a cleaner and easier look. Users can also maximize the screen to see more data per line.

01-2010

New filtering option in Leads and Cases window:

Another improvement added to the Leads/Cases browse screen is the filtering option, we have placed more filtering options in a separate window where you can select with simple clicks the Entities related to the cases as well as enter sample information; all these is considered in the filtering option:

01-2010

Easier to update:

Updates to your software will never be easier than this; with the newest version of the software you just need to open the "System Update" screen and click on "Download":

The system update module will detect if there are users logged into the program, send them 3 automatic warning messages and finally log them out of the application if they do not exit the software.
The system update module will also download the available updates (based on your account status) and install these updates automatically for you, as simple as "click and see it happen..."

01-2010

Windows 7 compatible:

SX3 Loan Modification & Short Sale Software v4.0 passed the tests in the new Windows 7. If you need to deploy new hardware or simply want to upgrade your OS to Windows 7, you can do it without problems.

12/2009

New macros added:

The following two macros were added to the list of available macros in the program:

	Sales Rep.'s Name.
	Sales Rep.'s Email.
	Negotiator's Name.
	Negotiator's Email.

12/2009

New Short Sale tab added to Leads and Cases modules:

A complete new tab with detailed information related to Short Sales has been added to the Detailed Leads and Cases window. Within this new section you can specify the details of the Short Sale process.

This section also groups the Real Estate Agents of the Buyer and the Seller.

12/2009

New Short Sale tab added to Leads and Cases modules:

This section also groups the Real Estate Agents of the Buyer and the Seller.

12/2009

Updated Zip Code list available:

There are 157 new/updated ZIP Codes in the ZIP Codes Database; these changes are available for immediate download. Make sure you update your ZIP Code database for an accurate ZIP lookup, this allows the users to retrieve the City, County and State by just entering the Zip Code.

11-2009

Capture leads directly from your website into the Pre-Leads database:

Now you can capture leads directly from your website into the Pre-Leads section of the SX3 Loan Modification & Short Sale Software v4.0.

Yes! The SX3 Web Form is now available for all our Loan Mod. & Short Sale Software Clients and it automates the capture of leads from multiple websites into the SX3 Loan Mod & Short Sale Software.

Click here for more details.

11-2009

New Template: Authorization to release credit information.

This new template is an authorization from the Borrower to your Company to pull the Borrower's Credit report. The template includes all the macros and Borrower's signature section.

11-2009

New Reports:

The following reports have been added to the program:

	General - All Cases and Leads
	Detailed - Negotiations - 3rd Mortgage - All / per Case
	Detailed - Negotiations - 4th Mortgage - All / per Case
	General - Leads / per Real Estate Agent
	General - Cases / per Real Estate Agent
	General - Cases / per Mortgage Negotiation Status
	General - Cases with Next Call to First Lender on a given date (Sheriff)
	General - Cases with Next Call to Second Lender on a given date (Sheriff)
	General - Pre-Leads / All
	General - Leads / All (Includes email address)
	General - Collections between dates with Mortgage Balance
	General - Cases with notice of default in the next "nn" days
	General - Cases / All (Includes email address)
	Detailed - Negotiations - All / All Cases

11-2009

Disabling vs. Deleting Users.

Now you do not have to delete the users that leave your Company losing the references of their notes and tasks. Disabling users works similar to "deleting" users, the main difference is that disabling a user leaves the User's entry (record) in your database, marked as disabled and allowing you to ad more users to your license (based on the total number of seats purchased).

09-2009

Importing PDF docs: Now stamps requirements as "Complete" automatically.

With this new feature, once you upload (import) PDF files into Required Docs. SX3 Software will mark those Req. Docs. as completed with the current date. This new feature simplifies the management of requirements by making sure that their status (Pending / Completed) is updated accordingly.

09-2009

Individual negotiation status "per Loan" is now available:

In addition to the "General Status per Case" now you can also control the "specific status of the negotiations per Loan". With this new feature, you can specify your own list of negotiation statuses and assign them individually "per loan" on each case.

This new feature allows you to fully manage the progress of the negotiations of "each individual loan per case" and monitor the performance of your negotiators.

You can easily obtain reports of cases with loans under the status e.g. "Approved - Waiting for Package", "Approved - Waiting for Customer Signature", "Approved Customer - Declined", etc. providing you more information about your entire pipeline and allowing you to take better decisions.

Catalog of Negotiation Statuses. Add as many as you need.

Selection of Status for one of the Loan being negotiated for a Case.

09-2009

Web Component now available for Linux base servers.

We are glad to inform you that a new version of the Web Component is now available with support for Linux based servers. Now you can implement the online login using web servers running Windows or Linux (4.x or 5.x) operating systems and allow your Customers to check the status of their cases online.

Important: in order to install this version of the SX3 Web Component your SX3 Loan Mod. Software must be updated to the last version (as of 09/04/09).

09-2009

Lender detailed instructions - Popup message.

From the Leads and Cases windows, with just positioning your mouse pointer over the Lender's name the user can see a popup message that shows detailed instructions, specific to each Lender. Authorized users can update (change) the content of the special instructions per Lender.

09-2009

Corporate web access: Allow all your Team to check their cases online!

Another great feature recently added to SX3 Web Access is the "Corporate Web Access" for Referring Agents, Real Estate Agents, Attorneys, Sale Reps. and Negotiators. YES! now all the Entities related to each case can easily go online, to your own web site and log in to access a list of their cases. The visitors just have to click on each case to display the details, general case status, status per loan, case total and balance, required documents consigned and much more.

This new feature is available via Plug In for existing licenses of the Web Access Software or with new purchases of SX3 Web Access software.

08-2009

Billing Address:

A new set of fields have been added to the cases file. Now you can select between using the same Property Address or a Billing Address for Invoices by clicking on the tabs to the right as shown here:

08-2009

New Reports:

The following reports have been added to the program:

	Cases: General - Cases / per Real Estate Agent
	Leads: General - Leads / per Real Estate Agent

08-2009

New Realtor drop down selection menu.

With this new functionality, now you can easily select the name of the Real Estate Broker during the interview process, the Leads and Cases detail window. Some of the benefits of this new feature includes:

Provides a centralized point of contact: you update the Realtor in the catalog and it gets updated for all the cases.
Less data entry time: you don't have to enter all the information of a previously entered Realtor, just select it and the information will be shown on the screen.
Automatically obtain the Realtor commission based on the data that you have previously entered.
Control which users can add Realtors to the Catalog from the users' module.

08-2009

New set of macros: Real Estate Agent.

SX3 allows the users to create template documents that are common to all the cases. Users can insert macros into these document templates which are replaced with values populated from each Case's record when printed or emailed.

These are some new macros added to the Templates section:

Attorney assigned to the Case:

	Attorney's Name.
	Attorney's Firm.
	Attorney's Address.
	Attorney's Telephone.
	Attorney's Fax.
	Attorney's Email.

08-2009

Foreclosure properties highlight: Color Selector.

This new feature allows the Administrator to setup the colors of the text and background for cases that fall in the foreclosure highlight. This new feature adds more user-level customization to the software.

The custom highlight configuration applies to the Leads and Cases preview windows.

Cases preview window

08-2009

New key field added to cases: Sheriff Sale Date.

A new Sheriff Sale date field has been added to the set of date fields per case. The field is available in both the Leads and Cases modules.

07-2009

New Property Comp Website available for Automatic Property Comps:

With SX3 Software you can automatically interface with multiple websites like Yahoo Real Estate, Zillow.com, Domania.com, Realtor.com and Eppraisal.com. This interface allows you to automatically generate a satellite view of the subject property and to obtain comp prices of similar properties around.

A new website have been added to the list, HomeGain.com (http://www.HomeGain.com). Please visit our list of available websites for more details and integration instructions at http://www.SX3software.com/sites.html

With the Comps Websites integration plus the automatic ZIP Code lookup you can guarantee accurate data every time, for every case.

07-2009

New column added to the Cases browse window: Date of next payment.

The column "date of next payment" was added to the Cases browse window next to the Case's Balance. This column simplifies access to information by accounting employees.

07-2009

New Reports:

The following reports have been added to the program:

	Cases: General - All Cases and Leads grouped by Status.
	Cases: General - All Cases and Leads.

	Cases: Detailed - Negotiations - 3rd Mortgage - All / per Case.
	Cases: Detailed - Negotiations - 4th Mortgage - All / per Case.

07-2009

Custom PDF Banner:

Lenders now require that every page of documentation they receive via Fax/Email must contain information about the case. Some of the fields that this header should include are:

	Name of the Borrower.
	Loan number.
	Property address.
	Last 4 digits of SSN.
	Contact Telephone Number.

With the SX3's Custom PDF Banner you can not only customize the way that you want this banner to appear on each PDF page but also its content. Some of the options include:

	Select the position of the banner on the PDF page from left of the page, top of the page or both.
	Easily select the fields to include in the banner from a drop down menu and customize the 2 banner lines. This is the same set of macros you are already used to work with.
	Specify the font size and color.

Next you can see a sample of a vertical banner (Bottom-Left corner of the page):

07-2009

New Reports:

The following reports have been added to the program:

	Leads: Sales Notes / per Case.
	Leads: General Case Notes / per Case.
	Cases: Sales Notes / per Case.
	Cases: General Case Notes / per Case.
	Cases: Cases / per Status / per Negotiator.
	Cases: Cases not contacted in the last nn days.
	Cases: Cases last time contacted nn days ago.
	Cases: Cases with foreclosure date in the next nn days.

07-2009

Net present value Window and Form:

A new module to calculate and generate a report with the Net Present Value (NPV) analysis has been included to the Documents Section (as shown in the next screen). Now, when you open the documents module to generate the Loan Modification or Short Sale Proposals you also have the opportunity to generate the NPV. You can specify the different parameters of this report.

The NPV is ideal for investors under Short Sale scenarios, especially in commercial properties.

07-2009

Automatic assignment of user name and password for web access

SX3 Web Component allows your Clients (home owners) to log online to your own website to track the progress of their cases. Your Clients will see what you want them to see, including main information, documents required, notes marked as available online and more.

In order to log in online, Clients need a user name and password, with this new feature, every time you create a new Lead/Case the system will automatically assign the Client's email address as user name and the last 4 digits of the SSN as password.

07-2009

New fields for importing data:

The following fields were added to the list of fields available for data import. These fields can be included in the data files that you can easily import into SX3 Software:

	Attorney's Name: this field will be matched with your Attorneys' Catalog.
	Referring Agent's Name: this field will be matched your your Referring Agents' Catalog.

There are almost 250 fields that you can include in data files that can be easily imported.

06-2009

New Property Comp Website available for Automatic Property Comps:

With SX3 Software you can automatically interface with multiple websites like Yahoo Real Estate, Zillow.com, Domania.com and Realtor.com. This interface allows you to automatically generate a satellite view of the subject property and to obtain comp prices of similar properties around.

A new website have been added to the list, Eppraisal.com (http://www.eppraisal.com). Please visit our list of available websites for more details and integration instructions at http://www.SX3software.com/sites.html

With the Comps Websites integration plus the automatic ZIP Code lookup you can guarantee accurate data every time for every case.

06-2009

Do not delete source PDF files after importing:

This is a new feature (shown in red below) available under the Options window. With this new feature, the Administrator can indicate if after importing PDF files into SX3 Software and linking them to a case the system should or not delete the source file. This new feature is useful when users are managing multiple cases for the same Client for which the Taxes, W9s, Bank Statements, etc are the same for all the cases.

Only the system Administrator can access/change this feature.

06-2009

SX3 Web Component - Sync all Cases with your Web Server (your website):

From SX3 Web Component, now you can specify if you want to sync (upload) all the cases to your web server or only the cases that have been updated since the last web synchronization.

Every time a case is updated (from SX3 Loan Modification & Short Sale software) SX3 Web Component will also update the web server (where you host your website) so your Clients (home owners) can log in and check their case's status. With this new feature you can force SX3 Web Component to upload all the cases to the web server, including cases that haven't been recently updated. This feature is useful when you make changes to the format of your login or case detail pages and you want to refresh the content of your website.

06-2009

Archived (closed) cases details window:

A new details window for archived (closed) cases is available from the Archive module. Users (with access to the archives) can simply double click on the closed case to open the details window and verify information. A sample of the screen is shown next:

06-2009

Select if you want to Include junior liens in Front-End DTI:

As the Loan Modification Industry changes we are rapidly adapting our tools to these trends. We learned that more Lenders are including Junior Liens (2nd+ Mortgage Payments) as part of the Front-End DTI. Based on this fact we have added the feature "Include Junior Liens in Front-End DTI" calculation.

When this option is selected the system will include junior lien payments in the calculation of the Front-End DTI. This will affect only cases for which the First Loan's Lender has this feature enabled, so you can change Lenders at your discretion.

06-2009

Edit document templates directly from Microsoft Word*:

This improvement allows users to edit Document Templates directly in Microsoft Word. This feature offers better control of the margins, tables and frames, it also allows the user to use the native spell check installed on the Editing software being used.

With this new feature, all you need to do is to save your actual Microsoft Word documents as RTF (Rich text Format) and insert the macros (data label) that will be replaced with the actual case data when the document is previewed or emailed, all within the editing tool you are used to work with!

*: A license of Microsoft Word or Microsoft Word Pad or another RTF Editing tool is required to edit RTF documents.

06-2009

Scanned and Imported PDF files can be renamed on the list:

This software improvement allows the user to name each document imported and linked to a Case with specific names. Previous to this update, each document was identify with a code that couldn't be changed by the user.

This feature is retroactive so users will be able to edit the name of all previously imported files by simply clicking on actual name.

06-2009

New Reports:

The following reports have been added to the program:

	General: Cases / per Attorney: Allows you to list cases for a specific Attorney/Office.
	General: Cases / per Status / per Attorney: Allows you to list cases for a specific Attorney/Office that only fall into a specific Case Status.

06-2009

Detailed cost-of-repairs module:

This is a complete new set of screens (shown next) that allows you to detail repairs needed on a property. The resulting estimation of cost-of-repairs is also part of the Loan Modification and Short Sale proposals. This makes your proposals even more attractive for approval by the Lender since you are demonstrating with details what is needed to be done/fixed in the property.

This new set of features include a complete default Cost-of-Repairs catalog (pre-loaded with default entries) that you can update based on your needs:

This list of default repairs is applied to each case and can easily be changed according to each Case's requirements, you can add, delete or change entries including the total cost of repair per entry. The screen will then summarize all the entries and the total cost of repairs will be included in the Short Sale and the Loan Modification Proposals.

06-2009

Processing Center Edition (PCE) - Groups of Document Templates:

A complete set of features that enables Processing Centers to create Remote Offices, Branches or Independent Loan Modification Companies is now available. With this Processing Center Edition (PCE), users can easily configure groups of documents (templates) available "per Branch Office" which allows the use of different Company names, contact information, logos, etc.

The PCE offers the opportunity of specifying the level of access to the different cases "per user" like "own cases", "users group", "branch office" or "all branches". This feature also allows the Administrator to create Branch and General Managers that can oversee the processes.

If your Company has Branch Offices or is processing Loan Modifications and Short Sales for Referring Companies, this set of new features is ideal for you; it offers all the opportunities needed to manage your distributed pipeline with enhanced data access security and flexibility.

Users setup: the new User's screen allows the Administrator to associate users to Branch Offices and at the same time, each Branch Office may contain multiple Users Groups, this offers the opportunity of controlling access to cases by Group/Branch.

Data access setup: The following screen shows the different levels of data access to cases. This can be easily setup per User from the Users module:

Document Grouping: The following screen shows how document templates can be grouped by Branch or Referring Office. This allows users to categorize documents making them unique "per Branch", offering more control and flexibility.

Automatic Document filtering: Based on the Branch Office that each Case belongs to, the system will automatically show only the documents associated to the related Branch. Only Users that are General Managers or the Administrator will be able to filter documents of other Branches or show all the documents. This enhanced document grouping and automatic filtering allows Administrators to manage mid to large size Companies more efficiently.

Branch catalog: Based on your own needs, you can create an unlimited number of Branch Offices with detailed information.

These features are available only on the latest version of the SX3 Loan Modification Software.

06-2009

Updated Zip Code list available:

There are 103 changes on the ZIP Codes database; these changes are available for immediate download. Make sure you update your ZIP Code database for an accurate ZIP lookup, this allows the users to retrieve the City, County and State by just entering the Zip Code.

05-2009

Multi-Selection of Docs for printing from the Requirements Tab (Case Detail window):

Now users can select multiple documents for printing from the Requirements tab within the Case Details window, this new option allows the user to select multiple files (GIF or PDF) to be printed with a single mouse click.

	Selected documents are highlighted in light blue.
	To select/unselect documents simple select the document and press the spacebar (the system will toggle the selection).
	To print the selected documents simply click on the Printer button.

05-2009

Ability to add Required Documents directly into the Case Editing window:

SX3 currently offers system users the ability to maintain a list of predefined Required Docs.; but with this new feature SX3 now allows users to add Case or Lender specific Documents to Cases.

This allows users to create unique lists of requirements "per Case" without affecting the general catalog of requirements.

05-2009

New Short Sale/Short Payoff Offer available:

A new set of fields and Short Sale Proposals have been added to the program, some of them include:

Fields added to the Cases :

	Est. Auction Sale Offer.
	Est. "As-Is" REO Price.
	Short Sale Offer to 1st Lender.
	Short Sale Offer to 2nd Lender.

Forms:

	Short Sale / Short Payoff Proposal: First Lender
	Short Sale / Short Payoff Proposal: Second Lender

This set of new forms is available from the general Docs. window, the same screen from where you can generate the Loan Modification Proposals.

Please contact your Account Executive to receive a sample copy in PDF of the Short Sale proposal.

05-2009

New "Analysis" tab and fields added to the Case editing window.:

A new tab named "Analysis" was added to the Case editing window (for both Leads and Cases); this new tab groups all the fields required for the Loan Modification and the Short Sale Proposals.

Fields added:

	Closing costs.
	Delinquent taxes.
	Other liens.
	Closing costs.
	Est. Auction Sale Offer.
	Est. "As-Is" REO Price.
	Short Sale Offer to 1st Lender.
	Short Sale Offer to 2nd Lender.

05-2009

New set of macros: Borrower & Co-Borrower's name.

These are some new macros added to the Templates section:

Attorney assigned to the Case:

	Attorney's Name.
	Attorney's Firm.
	Attorney's Address.
	Attorney's Telephone.
	Attorney's Fax.
	Attorney's Email.

Real Estate Agent related to the Case:

	Agent's Name.
	Agent's Telephone.
	Agent's Fax.
	Agent's Email.

These new macros are available in the latest version of the SX3 Loan Modification Software.

05-2009

Web Component: Customers web access to their cases.

Customers can easily access the status of their cases online, all they need to do is to go to your website (SX3 Web Component required) e.g. www.XYZLoanModifications.com/login and enter their pre-assigned user name and password, then they will see a complete case page with detailed information about their cases.

Update: the following fields were added to the Web Component Case's page:

	Case Total.
	Case Balance.
	Date of next payment.
	Amount of next payment.

These new fields are available in the latest version of the SX3 Web Component.

05-2009

Automatic State and City lookup by ZIP Code.

The ZIP Code database has been updated; everywhere the ZIP code is entered, the program does a lookup into the database and automatically fills out the City and State, reducing the input time and human error.

05-2009

Web Component: An "Update all cases" function was added.

Now from the SX3 Options Window the ADMINISTRATOR can force a full update of ALL the Leads and Cases to the web server where Homeowners get updated information about their cases.

This new feature is very useful when the address of the web server changes, with this feature all the cases get automatically updated to the new (or existing) web server with a single click.

Simply click on "Update Website" and the next time the SX3 Web Component updates your Web Site it will upload the most recent information of all your cases automatically for you. Web Component from SX3 is the best way to keep your Customers informed.

05-2009

Mail Tracking Number & Courier specification.

If you are sending correspondence via certified mail, now you can specify the tracking number and the courier used (e.g. USPS, UPS Next Day, UPS Second Day, FedEx, etc.) and keep this information on file.

Now from the Letters module you can specify the tracking number and the Courier used. This will help you track correspondence better and support evidence in case of an audit or any discussions with the recipient.

05-2009

Emails automatically update the negotiation notes (per Lender).

This new feature will automatically add a note to the negotiations of the related Lenders that were addressed in the email.

If you send an email to the Lenders of the First and Second Mortgage, the subject, body of the email and the list of attached documents will be automatically added as part of the negotiation notes of those 2 Lenders. This helps to centralize the control of the entire case and provides more supporting evidence in case you need it.

04-2009

Case Status / Detailed process benchmarks (Tasks).

This is a very complete set of new features that offer an excellent level of control of your cases and provides a very detailed guidance for your Sales Reps. and Negotiators.

Using this set of features you can easily outline the entire Modification, Short Sale or any other process that you are controlling in the program, what you want to be accomplished and the tasks that you want to be done under each phase of the process. This can also update the status of the cases online (option Web Component required).

Every time you change the status of the Case, for example from "Status A" to "Status B" the program will apply the different tasks defined for the "Status B", step by step including the instructions that the Users should follow.

In the following table you can see an example of some of the initial steps (you can adapt the steps and tasks to your own business model).

Phase

Case Status - Benchmarks

Tasks

Lead

Just received

Follow the instructions and tasks defined for this status. Make sure you enter the required and completed dates.

Verify property address and contact information.

	Run the address using the 3 Comp websites setup in the program.
	Verify that the Customer's contact information is correct.

Collect signed "Representation Agreement".

Ask the Customer to sign the representation agreement.

Collect signed "Authorization to Contact the Lenders".

Ask the Customer to sign the "Authorization to Contact the Lenders".

Collect signed "Client's Responsibilities List".

Ask the Customer to sign the "Client's Responsibilities List".

Collect signed "Do not Contact Letter".

Ask the Customer to sign the "Do not Contact Letter".

Contacting the Lenders

Establish first contact and collect contact information for negotiations.

Verify property address and contact information.

	Fax "Authorization to Contact the Lenders".
	Collect Lender Processor's contact information.

Lead: 3 Collecting Docs. - Pre Qualification

Check list of documents required for the Case.

Tip: remember to enter the date that each document was required and completed.

Collect documents required (See List).

Review the list of specific documents required per Case. Request the documents to the Customer. Mark the "Request: date.

Create Financial Statement - Pre-Qualification.

	Fill out columns 1 and 2 of the Financial Statement window.
	Review the numbers with the Customer.
	Pay attention to the HAMP prequalification parameters.

Create Assets & Liabilities.

Complete the electronic Assets and Liabilities report.

Create/Review Hardship Letter.

	If applicable, use one of the sample Hardship Letters available.
	Review Hardship Letter with the Customer, pay attention to the chronological order of events and dates.

You can customize the entire Statuses and Tasks schema to your own Business model.

04-2009

New Report: Cases (All) grouped by Lender.

This new report lists all the cases for all the Negotiators grouping the cases by Lender. It also shows the number of cases per Lender.

04-2009

Web Component: List of collected and pending documents now available.

Customers (Homeowners) logging into your web site (optional Web Component is required) to check the status of their cases will be able to see the list of documents that they have already provided and those that are pending.

This feature enhances the information that you are providing to your Customers and make it easier for them to check what documents are missing, it also shows the date that completed documentation was provided.

04-2009

New macro: Borrower & Co-Borrower's name.

Users can now insert a macro with name of the Borrower & Co-Borrower (the & and the Co-Borrower's name will be printed only if the Co-Borrower's name is not empty).

04-2009

APN now available during the initial interview:

Users can now enter the property’s APN (Assessor's Parcel Number) during the interview process. Previously this field was available in the Leads and Cases’ detail windows.

04-2009

Specification of Attorney per case is now available:

Attending to the changes of the Loan Modification Industry, we have released an improvement in the categorization and control of cases that allows the users to specify their own list of Attorneys/Attorney Firms. These are some of the features:

Users can create the list of the Attorneys that are legally representing each Case.
The Attorney can be selected during the initial interview and changed later from the leads and cases modules.
Under both, Leads and Cases browsing window, the user can see the name of the Attorney representing each case.
Users can generate reports of cases per Attorney (based on user’s rights).
This feature also includes the ability to filter Leads and Cases on the screen per Attorney. This feature can be combined with other filtering options.

04-2009

A new field named Reference Number was added to the Cases:

A reference field was added to the cases, this allows the users to identify the cases “their own way”. This new field can be used in different ways.

Each case will continue to have the case number automatically assigned by the program, e.g. CAS00001240, but Customers (loan modification companies) with existing cases can continue to reference their cases by their original number being stored in the new reference number.
If a Company is processing more than one case per Home Owner (Home Owners with more than one property) the reference field may identify the multiple cases per Customer by entering the same reference number for all the related cases.

04-2009

Reports “Negotiations – First and Second Mortgage – All / per Case”

These reports are now sorted by the date of negotiation note in descending order (most recent note first).

04-2009

New macros: Borrower and Co-Borrower’s email address.

The Borrower and Co-Borrower’s email address were added to the list of macros available for Doc Templates.

04-2009

Financial Statement module has been completely redesigned attending to Goverment's DTI requirements.

A completely redesigned Financial Statement module with Pre-Qualification based on HAM (Home Affordable Mortgage) Federal Guidelines is now available. This is a complete set of new features that includes on-screen Front-End and Back-End DTI calculations plus visual representation of the Customer Pre-Qualification!

04-2009

Loan number now available during the initial interview (for the 4 Lenders):

The loan number field for the first, second, third and fourth mortgages can now be entered during the initial interview. Previously this field was available in the Leads and Cases’ detail windows.

04-2009

New macros: These new macros were added to the Documents Template sections.

Type of Property (Primary, Investment, 2nd Home).
Current Market Value (CMV).
Type of Loan for the 1st and 2nd mortgages.
Date of last payment sent for the 1st and 2nd mortgages.

04-2009

New field: BPO (Broker’s Price Opinion) was added to the cases.

The field BPO (Broker’s Price Opinion) was added to the Leads and Cases detail windows under the Property’s tab.

04-2009

The report "General - Cases Status / per Agent" was modified.

The name of the Negotiator was added to the report General - Cases Status / per Agent. The report is sorted in ascending order by date of creation.

03-2009

Preview access for transferred Leads/Cases.

This new feature allows Sales Rep. to see their Leads even after they have been transferred to the Cases module. Transferred Leads (Cases) will be shown under the same Leads browse window in gray. If the user opens a transferred Lead (Case) from the Leads browse window it will be open in preview mode (user cannot make any changes).

03-2009

Financial Statement window's Debt to Income Ratio was replaced Front and Back End DTIs.

The general DTI value shown on the Financial Statement window was replaced with the Front-End and Back-End DTI. These values are being calculated following to the new Federal Guidelines.

03-2009

Automatically saving of the financial statement scenario.

From the financial statement screen, now it is not required to save the changes after changing the financial statement scenario.

02-2009

Secondary email functionality.

SX3 now counts with a second email interface for those users with email servers using none standard ports (e.g. yahoo.com, google.com, godaddy.com, etc).

02-2009

Multiple selection of Pre Leads.

From the Pre-Leads window, users can now select multiple records to transfer or delete using the space bar. This facilitates the process of transferring Pre-Leads to Leads or deleting records when dealing with thousands or entries.

02-2009

Direct scanning to GIF and PDF.

The direct scanning feature has been improved; users can scan individual pages to GIF files or multiple pages to PDF files. It also allows the user to import existing PDF files from the network.

01-2009

New printing center.

A new printing center was added to the Leads and Cases detail modules. Users can select multiple documents to print among scanned documents (GIFs and Acrobat PDFs), Document Templates (e.g. Welcome Letters, Representation Agreement, Client Responsibility, etc), Modification Proposals, Case's specific letters and more.

01-2009

PDF docs: Information page.

When printing or sending via email Acrobat PDF files (imported or scanned) an information page is added to the document, this page contains important information about the case like Borrower and Co-Borrower's name, property address, loan numbers and more.

01-2009

Security - Catalogs.

Access to the catalogs menu can now be limited to certain users. From the users module you can enable/disable access to the catalogs menu, this can be specified per user by the user Administrator.