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Frequently asked
questions:
These are some of the
most common questions about the implementation of our
Database application.
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Is SX3 software
compatible with Windows 8? |
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Yes, SX3 Software is compatible with Windows 8
for both, 32 and 64 bits. |
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Is SX3 software
compatible with Windows 7? |
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Yes, SX3 Software is compatible with Windows 7
for both, 32 and 64 bits. |
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I have a sever and multiple stations, how many licenses
do I need to purchase? |
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ONLY ONE! SX3 is network ready and we offer an
array of licenses for multiple users to cover
all your needs. |
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How
fast can I have my license installed? |
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The same day your payment is received! Our users
also count with a complete support website. This website
contains a complete menu of
video-tutorials and text help sections that will teach you how to setup the program, customize your
documentation, create users, case processing, negotiation and
more. |
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Can the users access the program from my remote
offices, can the program be hosted on a remote
server? |
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YES! It is very easy, you have several options
to allow access to remote users keeping your
data secure.
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Remote server hosting: SX3 can be
hosted on a remote server (e.g.
godaddy.com, gatorhost.com). This will
allow the users to access the program
via the internet from offices located in
different cities. |
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Local server with remote access:
on your own local server you can also
setup a software like Windows Terminal
Services (widely used on network
environments) and allow remote users
access into the SX3 via the internet.
The remote access software is not
included with your license of SX3
Software. |
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VPN connection: you can establish
a VPN path to the data folder on the
server, this will allow internet based access to the software.
This option is only recommended if your
internet connection is stable and very
fast. This should be your last option. |
Check the
system Requirements
page for operating system specifications. |
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What are the main advantages that make SX3 the
best option? |
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User interface & ease of use:
after more than 20 years designing
software applications, our software
Engineers know what it takes to design
software tools that are intuitive and
easy to use. Check our
sample
screen pages and see for yourself why
our Customers love the SX3's interface.
If you are an IT professional or a
business manager you know how difficult
can be to implement a new software
platform that does not offer an easy way
to control your day-to-day operations,
this can be the difference between chaos
or success. |
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Flexibility: SX3 offers the most
flexible windows based software
available today. Most of our options are
not fixed but drop down menus that each
user can customize to their own needs.
Additionally, SX3 is the only software that offers an
open Documents Template module where you
can import from Microsoft Word your
existing documents (welcome letter,
clients responsibility list, do not
contact letter, you own template
letters, etc) and insert macros
like customer's name, address,
account/loan numbers, etc. to build your own menu of
common documentation, which can be
easily printed or emailed.
Check the details
features pages to find out more.
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Feature rich: we offer by far the
most feature rich software for each one
of the industries (Loan Modification &
Short Sale, Credit Repair and Debt
Settlement) we provide solutions for.
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Security: we not only offer many
levels of security "per user" where you
can specify access to information,
modules and functions of the program but
we also offer a web based authentication
process
that allows you to LOCK your software
if your main server/computer is stolen.
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Scalability: SX3 was designed by
professionals with years of experience
and tested with a demo database of more
than 10 million cases. Our relational
database was designed in such a way that
it can be expanded to accommodate the
most rigorous environments with high
loads of concurrent transactions.
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Can I predefine my own process pipeline and
milestones? |
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YES! With SX3 you can specify your own statuses
per case, for example:
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Lead: Just received - Review. |
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Lead: Documentation completed - Transfer
to Cases. |
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Lead: Rejected - Does not Pre-Qualify. |
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Case: Just received - Review. |
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Archive: Approved. |
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Archive: Rejected. |
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Can
I
use SX3 without a scanner? |
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Yes! You can easily import PDF files into the
program and associate them to each required
document per case. |
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Can I use
SX3
with a scanner
connected to my network? |
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Yes! Network scanners can be easily configured
to save the scanned documents as PDFs files, and
you can import these files into the
program and associate them to each required
document per case. You can specify different
target folders, as detailed as one individual
folder per user to identify the document owner
on large network environments. |
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